EMP Start Failed in VOS3000 Server SSH, How to solve ?

Hello All,

# service empd start
Starting kunshi emp service: [FAILED]

Many of you face issue EMP Start Failed after giving the command for EMP, There are many reason, I will Describe now one major issue. VOS3000 Emp do not support all kernel versions of Linux. Mostly used OS for VOS3000 is CentOS, Centos 5.11 is no more supported anymore by centos, so its difficult to get it from any datacenter but possible. Need to Fix Repo file in that case. Also Centos 6.10 or Centos 7 also not supported many versions of VOS3000. Mainly emp not start due to kernel issue. without emp start you can not start MBX. In that case you have to downgrade Kernel to supported kernel or need to upgrade kernel to supported one. I am sharing emp supported kernel list here in attached file. So you can upgrade and downgrade easily.

For Upgrade or downgrade Kernel version you can search in google, there are many easy manual for that.

emp supported kernel list

Some important commands you need to know for kernel issue with vos3000.

You need to use standard rpm command to list installed software. Type the following command at shell prompt:


$ rpm -qa kernel
Output: kernel-2.6.18-4.1.15.el5 kernel-2.6.18-8.1.14.el5 k ernel-2.6.18-8.1.10.el5

If you need more help just whatsapp me: +8801911119966

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