Hello,

Many client need to change VOS3000 IVR language which is by default chinese and they do not know where to change, remember you must have IVR or Valueadded module active to get ivr settings, in VOS3000 2.1.9.07 version also have IVR module if your seller have all modules, some seller do not have all modules, i am sharing the location from where you can get the options.

From Navigation , you need to go Audio Service then Value added then Value added device, same as picture. Double click on Value added device in VOS3000 client software.

Then you will get “VALUE_ADDED” – go to edit, then you will see default language as “chinese” all small letter, same as picture (marked).

You have to make it “english”, all small letter, then ok, then apply if needed.

Reboot the server once if needed, it will be english now! when there is no ivr found the vos3000 will by default use chinese language.

Please contact me in whatsapp for more: +8801911119966 (only text)

Thanks