VOS3000 Billing FAQ – Rate Tables, CDR & Accurate Billing Configuration
Author: Rana Khan
Welcome to the VOS3000 billing FAQ guide. This comprehensive documentation covers all essential questions about VOS3000 billing configuration including rate table management, CDR processing, billing precision, and rate template setup based on official documentation.
VOS3000 is a professional VoIP softswitch system that requires proper billing configuration for accurate revenue calculation, transparent customer invoicing, and profitable wholesale operations.
Table of Contents
Rate Management
1. Rate template
Rate templates in VOS3000 provide an efficient mechanism for defining common billing structures that can be applied across multiple rate groups or customers. Templates define rate structure, rounding rules, and billing parameters that can be reused for consistent billing across different customer segments. VOS3000 Billing
Creating effective rate templates requires analysis of common billing requirements across your customer base and identification of reusable patterns. Templates can define default rates for common destinations, standard rounding behavior, and connection fee structures that apply universally across your billing operations. VOS3000 Billing
2. How to solve the accuracy lost when import the rate table
Rate table import accuracy loss can occur due to formatting problems, character encoding issues, or rounding errors during the import process. Preventing accuracy loss requires careful attention to data preparation and import procedures.
Use CSV format with UTF-8 encoding for international character support. Verify field separators are consistent throughout the file and perform spot checks of imported data against source records after completion. The VOS3000 import function includes validation options that help identify potential issues.
3. The definition of Rate of connected and Rate of response
Rate of connected applies billing when calls are successfully connected and voice traffic flows between parties. Rate of response applies when the called party answers (SIP 200 OK) but the call may not complete successfully due to various reasons.
Different pricing can be configured for each scenario, allowing carriers to bill appropriately for partial call attempts that do not complete. This distinction is important for accurate billing and revenue collection in wholesale VoIP operations.
CDR & VOS3000 Billing
4. About the size of the cdrs
CDR (Call Detail Record) size depends on call volume and retention period. Understanding CDR size helps with storage planning and database optimization for long-term system performance and cost management.
High-volume deployments generate millions of CDR records daily, making storage management a significant operational consideration. Implement tiered retention policies that keep detailed CDR data for a defined period for billing verification, then archive summarized data for longer-term compliance and analysis.
5. Cdr queue
CDR queue management ensures that call detail records are processed completely and accurately even during high-volume traffic periods. The CDR queue buffers incoming call records during processing peaks and manages systematic record handling to prevent data loss.
CDR queue monitoring provides visibility into the volume of records awaiting processing and helps identify potential bottlenecks in CDR handling. A growing queue depth indicates that CDR processing cannot keep pace with call volume, which could result in delayed billing.
6. Billing precision
Billing precision configuration determines how accurately calls are billed in the VOS3000 system. Proper configuration ensures fair billing for both carriers and customers and prevents revenue disputes or customer complaints.
Billing precision options include per-second billing, per-minute billing with various rounding rules, and custom precision configurations. Per-second billing provides the highest accuracy, while per-minute billing with 6-second increments represents a common compromise between accuracy and simplicity.
7. How to backup VOS data
Regular VOS data backup is essential for disaster recovery and business continuity. Backup procedures should include database backup using mysqldump utility, configuration files from the installation directory, complete rate tables and routing configurations, and CDR archives for historical records.
Implement automated regular backup schedules and periodically test restoration procedures to ensure reliable data recovery capability. Store backups in geographically separate locations to ensure recovery capability even in disaster scenarios affecting your primary infrastructure.
8. How to clear history data
History data clearing helps manage server storage space and maintains system performance over time. History data including old CDR records, log files, and historical statistics accumulates continuously and can consume significant storage if not managed properly.
Navigate to the data management section in VOS3000 and configure retention policies specifying how long different data types should be retained. Implement automated cleanup jobs for regular maintenance to enforce retention policies without manual intervention.
Professional Support
For professional VOS3000 billing configuration, rate table management, and VoIP hosting services, contact our expert team. We provide comprehensive VOS3000 solutions including billing setup, rate configuration, and ongoing technical support.
Contact: [email protected] | +8801911119966 (WhatsApp only text)
Related Guides
VOS3000 Server FAQ
VOS3000 Gateway FAQ
VOS3000 Security FAQ
VOS3000 Monitoring FAQ
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