Hello,

Some of vos3000 users ask me how we will stop one specific gateway to send call vendor side when we do not have balances! Because when prepaid amount finish we do not want to move our calls hitting that vendor & sometime it kills call as well. VOS3000 have solution for that as well, please note for this you must have to maintain proper Clearing Account/Vendor Account/Provider Account – if you do not have this properly set then your call will fail with error code “NoAvailableRouter” – this error can come for many reason in VOS3000 but one of the reason is this. You can set this basically from “System Parameter” options in VOS3000.

It will help to not kill clients valuable traffic which coming at your server.

Please see the below images to set that option:

You have yo make it “On” from here, so vos3000 will check first if you have balances in vendor side or not, if no balances then it will not send calls in that vendor or routing gateway. Please remember: VOS3000 can check only your clearing account balance – so you must have to set your clearing gateway properly in VOS3000 Switch.

Please knock me in whatsapp for all kind helps/queries for vos3000: +8801911119966

Thanks