{"id":3306,"date":"2026-04-26T14:42:43","date_gmt":"2026-04-26T14:42:43","guid":{"rendered":"https:\/\/multahost.com\/blog\/?p=3306"},"modified":"2026-04-26T14:54:34","modified_gmt":"2026-04-26T14:54:34","slug":"vos3000-asr-cost-routing","status":"publish","type":"post","link":"https:\/\/multahost.com\/blog\/vos3000-asr-cost-routing\/","title":{"rendered":"VOS3000 ASR Cost Routing Order Important SS_GATEWAY_ASR_ROUTE_SORT_CONFIG"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"vos-3000-asr-vs-cost-routing-order-strategic-ss-gateway-asr-route-sort-config\">VOS3000 ASR Cost Routing Order Strategic SS_GATEWAY_ASR_ROUTE_SORT_CONFIG<\/h1>\n\n\n\n<p>\ud83d\udcca Every VoIP operator faces the same fundamental routing question: when multiple gateways can deliver a call to the same destination, should you route through the gateway with the best quality (highest ASR) or the lowest cost? The <strong>VOS3000 ASR cost routing order<\/strong> system, controlled by SS_GATEWAY_ASR_ROUTE_SORT_CONFIG and SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG, gives you precise control over this critical trade-off. By configuring where ASR quality sorting and cost-based sorting appear in the gateway selection priority chain, you can implement a VOS3000 ASR cost routing order strategy that prioritizes quality for premium traffic, cost for wholesale margin optimization, or any balance in between. \ud83d\udd27<\/p>\n\n\n\n<p>\u2699\ufe0f The SS_GATEWAY_ASR_ROUTE_SORT_CONFIG parameter determines the position in the routing sort algorithm where gateways are ordered by their real-time ASR quality. The companion parameter SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG determines where gateways are sorted by their cost (lowest rate per second). And the tiebreaker parameter SS_GATEWAY_FEE_RATE_ROUTE_BEFORE_ASR decides which metric takes priority when both ASR and cost sorting are configured at the same position. Together, these three parameters give you complete control over the VOS3000 ASR cost routing order, allowing you to design a VOS3000 ASR cost routing order strategy that aligns with your business priorities. \ud83d\udcc8<\/p>\n\n\n\n<p>\ud83c\udfaf This guide provides a complete, manual-verified reference for the ASR and cost routing sort parameters. All parameter definitions are sourced from the official VOS3000 2.1.9.07 English manual \u00a74.3.5.2 (page 235\u2013236) and the routing gateway sorting algorithm documented in \u00a74.3.3, with detailed explanations of how each parameter affects gateway selection, practical configuration scenarios, and strategic recommendations for different business models. \ud83d\udcd8<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><ul><li><a href=\"#vos-3000-asr-vs-cost-routing-order-strategic-ss-gateway-asr-route-sort-config\">VOS3000 ASR Cost Routing Order Strategic SS_GATEWAY_ASR_ROUTE_SORT_CONFIG<\/a><ul><li><a href=\"#\ud83d\udd10-what-is-the-vos-3000-asr-cost-routing-order\">\ud83d\udd10 What Is the VOS3000 ASR Cost Routing Order?<\/a><\/li><li><a href=\"#\ud83d\udcca-the-vos-3000-routing-sort-algorithm\">\ud83d\udcca The VOS3000 Routing Sort Algorithm<\/a><\/li><li><a href=\"#\ud83d\udccb-asr-route-sort-config-parameter-reference\">\ud83d\udccb ASR Route Sort Config Parameter Reference<\/a><\/li><li><a href=\"#\ud83d\udcb0-fee-rate-route-sort-config-parameter-reference\">\ud83d\udcb0 Fee Rate Route Sort Config Parameter Reference<\/a><\/li><li><a href=\"#\ud83d\udd04-fee-rate-before-asr-tiebreaker-parameter-reference\">\ud83d\udd04 Fee Rate Before ASR Tiebreaker Parameter Reference<\/a><\/li><li><a href=\"#\ud83d\udcca-strategic-configuration-scenarios\">\ud83d\udcca Strategic Configuration Scenarios<\/a><ul><li><a href=\"#\ud83d\udcca-quality-first-strategy-asr-priority\">\ud83d\udcca Quality-First Strategy: ASR Priority<\/a><\/li><li><a href=\"#\ud83d\udcb0-cost-first-strategy-margin-priority\">\ud83d\udcb0 Cost-First Strategy: Margin Priority<\/a><\/li><li><a href=\"#\u2696\ufe0f-balanced-strategy-quality-with-cost-awareness\">\u2696\ufe0f Balanced Strategy: Quality with Cost Awareness<\/a><\/li><\/ul><\/li><li><a href=\"#\ud83d\udcca-asr-cost-routing-sort-position-impact-analysis\">\ud83d\udcca ASR Cost Routing Sort Position Impact Analysis<\/a><\/li><li><a href=\"#\ud83d\udee1\ufe0f-common-asr-cost-routing-order-problems-and-solutions\">\ud83d\udee1\ufe0f Common ASR Cost Routing Order Problems and Solutions<\/a><ul><li><a href=\"#\u274c-problem-1-asr-sorting-not-taking-effect\">\u274c Problem 1: ASR Sorting Not Taking Effect<\/a><\/li><li><a href=\"#\u274c-problem-2-cost-routing-selects-low-quality-gateways\">\u274c Problem 2: Cost Routing Selects Low-Quality Gateways<\/a><\/li><li><a href=\"#\u274c-problem-3-all-calls-going-to-same-gateway-despite-multiple-routes\">\u274c Problem 3: All Calls Going to Same Gateway Despite Multiple Routes<\/a><\/li><\/ul><\/li><li><a href=\"#\ud83d\udca1-asr-vs-cost-routing-order-best-practices\">\ud83d\udca1 ASR vs Cost Routing Order Best Practices<\/a><\/li><li><a href=\"#\u2753-frequently-asked-questions\">\u2753 Frequently Asked Questions<\/a><ul><li><a href=\"#\u2753-what-is-the-default-value-of-ss-gateway-asr-route-sort-config\">\u2753 What is the default value of SS_GATEWAY_ASR_ROUTE_SORT_CONFIG?<\/a><\/li><li><a href=\"#\u2753-what-happens-when-both-asr-and-rate-sort-are-at-the-same-position\">\u2753 What happens when both ASR and Rate sort are at the same position?<\/a><\/li><li><a href=\"#\u2753-does-the-asr-sort-position-affect-gateways-without-asr-calculation-enabled\">\u2753 Does the ASR sort position affect gateways without ASR calculation enabled?<\/a><\/li><li><a href=\"#\u2753-can-i-configure-different-sort-orders-for-different-destinations\">\u2753 Can I configure different sort orders for different destinations?<\/a><\/li><li><a href=\"#\u2753-how-do-i-know-if-my-asr-cost-routing-order-is-working-correctly\">\u2753 How do I know if my ASR cost routing order is working correctly?<\/a><\/li><li><a href=\"#\u2753-should-i-use-asr-first-or-cost-first-routing\">\u2753 Should I use ASR-first or cost-first routing?<\/a><\/li><\/ul><\/li><li><a href=\"#\ud83d\udcde-need-expert-help-with-vos-3000-asr-cost-routing-order\">\ud83d\udcde Need Expert Help with VOS3000 ASR Cost Routing Order?<\/a><\/li><li><a href=\"#\ud83d\udcde-need-call-center-setup-support\">\ud83d\udcde Need Professional VOS3000 Setup Support?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udd10-what-is-the-vos-3000-asr-cost-routing-order\">\ud83d\udd10 What Is the VOS3000 ASR Cost Routing Order?<\/h2>\n\n\n\n<p>\ud83d\udccb The <strong>VOS3000 ASR cost routing order<\/strong> is the relative priority of quality-based (ASR) versus cost-based (fee rate) sorting in the gateway selection algorithm. When a call arrives and multiple routing gateways match the destination prefix, VOS3000 must decide which gateway to try first. The VOS3000 ASR cost routing order determines this decision through a sequence of sorting steps, and the ASR_ROUTE_SORT_CONFIG and FEE_RATE_ROUTE_SORT_CONFIG parameters determine where ASR quality and cost sorting occur within that sequence.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>The three key parameters controlling ASR vs cost routing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udcca <strong>SS_GATEWAY_ASR_ROUTE_SORT_CONFIG:<\/strong> Position where ASR quality sorting occurs (default: &#8220;Before line usage&#8221;)<\/li>\n\n\n\n<li>\ud83d\udcb0 <strong>SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG:<\/strong> Position where cost-based sorting occurs (default: &#8220;Before line usage&#8221;)<\/li>\n\n\n\n<li>\ud83d\udd04 <strong>SS_GATEWAY_FEE_RATE_ROUTE_BEFORE_ASR:<\/strong> Tiebreaker \u2014 whether cost takes priority over ASR when both are at the same position (default: Off)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udcca-the-vos-3000-routing-sort-algorithm\">\ud83d\udcca The VOS3000 Routing Sort Algorithm<\/h2>\n\n\n\n<p>\ud83d\udd27 Understanding the VOS3000 ASR cost routing order requires understanding the complete gateway sorting algorithm documented in the VOS3000 manual \u00a74.3.3. The VOS3000 ASR cost routing order determines how gateways are prioritized when multiple matches exist. When multiple routing gateways match a call&#8217;s destination prefix, VOS3000 sorts them through a multi-step priority chain:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Step<\/th><th class=\"has-text-align-left\" data-align=\"left\">Sort Criterion<\/th><th class=\"has-text-align-left\" data-align=\"left\">Description<\/th><\/tr><tr><td>1<\/td><td>Routing strategy<\/td><td>If mapping gateway or calling phone has first\/second routing strategy enabled<\/td><\/tr><tr><td>2<\/td><td>Longest prefix match<\/td><td>Route with longest matching prefix takes precedence<\/td><\/tr><tr><td>3<\/td><td>Prefix priority<\/td><td>Routing gateway prefix priority number<\/td><\/tr><tr><td>4<\/td><td>Gateway priority<\/td><td>Gateway priority number (smaller is higher)<\/td><\/tr><tr><td>5<\/td><td>Line usage + ASR\/Rate sort<\/td><td>Sort by line usage \u2014 ASR and Rate sort applied based on their CONFIG position<\/td><\/tr><tr><td>6<\/td><td>Current day total calls<\/td><td>+ ASR\/Rate sort if configured at this position<\/td><\/tr><tr><td>7<\/td><td>Gateway ID<\/td><td>+ ASR\/Rate sort if configured at this position<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\ud83d\udca1 <strong>How ASR and Rate sort integrate:<\/strong> At each step (5, 6, or 7), if ASR_ROUTE_SORT_CONFIG matches that step&#8217;s position, gateways are additionally sorted by ASR quality. Similarly, if FEE_RATE_ROUTE_SORT_CONFIG matches that step, gateways are additionally sorted by lowest rate per second. If both ASR and Rate sort are configured at the same position, the SS_GATEWAY_FEE_RATE_ROUTE_BEFORE_ASR parameter determines which is applied first. For more on the complete routing algorithm, see our <a href=\"https:\/\/multahost.com\/blog\/vos3000-routing-optimization\/\">routing optimization guide<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udccb-asr-route-sort-config-parameter-reference\">\ud83d\udccb ASR Route Sort Config Parameter Reference<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Attribute<\/th><th class=\"has-text-align-left\" data-align=\"left\">Detail<\/th><\/tr><tr><td>\ud83d\udccc Parameter Name<\/td><td>SS_GATEWAY_ASR_ROUTE_SORT_CONFIG<\/td><\/tr><tr><td>\ud83d\udcdd Manual Description<\/td><td>Position for routing gateway&#8217;s asr routing (VOS3000 2.1.9.07 manual \u00a74.3.5.2, page 235)<\/td><\/tr><tr><td>\ud83d\udd27 Default Value<\/td><td>Before line usage<\/td><\/tr><tr><td>\ud83d\udccb Possible Values<\/td><td>Before line usage \/ Before current day total call \/ Before gateway ID<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udcb0-fee-rate-route-sort-config-parameter-reference\">\ud83d\udcb0 Fee Rate Route Sort Config Parameter Reference<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Attribute<\/th><th class=\"has-text-align-left\" data-align=\"left\">Detail<\/th><\/tr><tr><td>\ud83d\udccc Parameter Name<\/td><td>SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG<\/td><\/tr><tr><td>\ud83d\udcdd Manual Description<\/td><td>Position for routing gateway&#8217;s rate routing (VOS3000 2.1.9.07 manual \u00a74.3.5.2, page 235)<\/td><\/tr><tr><td>\ud83d\udd27 Default Value<\/td><td>Before line usage<\/td><\/tr><tr><td>\ud83d\udccb Possible Values<\/td><td>Before line usage \/ Before current day total call \/ Before gateway ID<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udd04-fee-rate-before-asr-tiebreaker-parameter-reference\">\ud83d\udd04 Fee Rate Before ASR Tiebreaker Parameter Reference<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Attribute<\/th><th class=\"has-text-align-left\" data-align=\"left\">Detail<\/th><\/tr><tr><td>\ud83d\udccc Parameter Name<\/td><td>SS_GATEWAY_FEE_RATE_ROUTE_BEFORE_ASR<\/td><\/tr><tr><td>\ud83d\udcdd Manual Description<\/td><td>Rate routing priority over asr routing (VOS3000 2.1.9.07 manual \u00a74.3.5.2, page 235)<\/td><\/tr><tr><td>\ud83d\udd27 Default Value<\/td><td>Off<\/td><\/tr><tr><td>\ud83d\udccb Effect When On<\/td><td>Cost-based sorting takes priority over ASR quality when both are at the same position<\/td><\/tr><tr><td>\ud83d\udccb Effect When Off<\/td><td>ASR quality sorting takes priority over cost when both are at the same position<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udcca-strategic-configuration-scenarios\">\ud83d\udcca Strategic Configuration Scenarios<\/h2>\n\n\n\n<p>\ud83c\udfaf The VOS3000 ASR cost routing order can be configured to support different business strategies. Choosing the right VOS3000 ASR cost routing order is critical for aligning routing with revenue goals. Here are the three most common strategic configurations and their trade-offs:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Strategy<\/th><th class=\"has-text-align-left\" data-align=\"left\">ASR Route Sort<\/th><th class=\"has-text-align-left\" data-align=\"left\">Rate Route Sort<\/th><th class=\"has-text-align-left\" data-align=\"left\">Rate Before ASR<\/th><\/tr><tr><td>\ud83d\udcca Quality-first (ASR priority)<\/td><td>Before line usage<\/td><td>Before current day total call<\/td><td>Off<\/td><\/tr><tr><td>\ud83d\udcb0 Cost-first (margin priority)<\/td><td>Before current day total call<\/td><td>Before line usage<\/td><td>On<\/td><\/tr><tr><td>\u2696\ufe0f Balanced (both at same position)<\/td><td>Before line usage<\/td><td>Before line usage<\/td><td>Off (ASR wins tiebreaker)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\ud83d\udcca-quality-first-strategy-asr-priority\">\ud83d\udcca Quality-First Strategy: ASR Priority<\/h3>\n\n\n\n<p>\ud83c\udfaf In the quality-first strategy, ASR quality sorting occurs at the highest priority position (&#8220;Before line usage&#8221;), while cost sorting is pushed to a lower position (&#8220;Before current day total call&#8221;). This means VOS3000 first tries the gateway with the highest ASR for each destination, and only considers cost as a secondary factor when multiple gateways have similar quality. This strategy is ideal for retail VoIP providers and premium termination services where call completion and customer satisfaction are the primary business drivers. The VOS3000 ASR cost routing order in quality-first mode ensures callers reach their destination reliably.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>Business impact:<\/strong> Quality-first routing typically results in higher ASR (3\u20138% improvement), lower PDD (faster connection on first attempt), and better customer experience. However, it may route calls through more expensive gateways, reducing per-minute margin. The trade-off is justified when customer retention and satisfaction outweigh per-call margin optimization. For comprehensive quality monitoring, see our <a href=\"https:\/\/multahost.com\/blog\/vos3000-asr-acd-analysis\/\">ASR ACD analysis guide<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\ud83d\udcb0-cost-first-strategy-margin-priority\">\ud83d\udcb0 Cost-First Strategy: Margin Priority<\/h3>\n\n\n\n<p>\ud83d\udcb5 In the cost-first strategy, fee rate sorting occurs at the highest priority position (&#8220;Before line usage&#8221;), while ASR quality sorting is pushed to a lower position. The FEE_RATE_ROUTE_BEFORE_ASR tiebreaker is set to On. This means VOS3000 first tries the gateway with the lowest cost for each destination, and only considers quality as a secondary factor when multiple gateways have similar pricing. This strategy is ideal for wholesale VoIP carriers and high-volume termination providers where per-minute margin is the primary business driver. The VOS3000 ASR cost routing order in cost-first mode maximizes margin on every call.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>Business impact:<\/strong> Cost-first routing maximizes per-minute margin by always routing through the cheapest available gateway. However, cheaper gateways often have lower ASR, which means more calls fail and need to be switched to backup gateways, increasing PDD and CPS load. The trade-off is justified when margin optimization outweighs call completion rates, and when you have enough failover depth to compensate for lower-quality primary routes. For cost-based routing configuration, see our <a href=\"https:\/\/multahost.com\/blog\/vos3000-lcr-least-cost-routing\/\">LCR least cost routing guide<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2696\ufe0f-balanced-strategy-quality-with-cost-awareness\">\u2696\ufe0f Balanced Strategy: Quality with Cost Awareness<\/h3>\n\n\n\n<p>\ud83d\udd04 In the balanced strategy, both ASR and cost sorting are configured at the same position (&#8220;Before line usage&#8221;), with the FEE_RATE_ROUTE_BEFORE_ASR tiebreaker set to Off (ASR wins). This creates a nuanced routing behavior where ASR quality is the primary differentiator, but cost is also considered within the same sort step. When two gateways have similar ASR, the cheaper one is preferred. This strategy is ideal for operators who want quality-first routing with cost awareness, using the VOS3000 ASR cost routing order to avoid the extreme of either pure quality or pure cost optimization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udcca-asr-cost-routing-sort-position-impact-analysis\">\ud83d\udcca ASR Cost Routing Sort Position Impact Analysis<\/h2>\n\n\n\n<p>\ud83d\udcc8 The position where ASR and cost sorting occur in the routing algorithm has a significant impact on gateway selection behavior. The VOS3000 ASR cost routing order position determines how strongly quality or cost influences the final gateway choice. The following table analyzes each position&#8217;s effect:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Sort Position<\/th><th class=\"has-text-align-left\" data-align=\"left\">When Applied<\/th><th class=\"has-text-align-left\" data-align=\"left\">Impact on Gateway Selection<\/th><\/tr><tr><td>Before line usage (highest)<\/td><td>Step 5 \u2014 before load balancing by line utilization<\/td><td>\ud83d\udd34 Strong impact \u2014 quality or cost dominates over load distribution<\/td><\/tr><tr><td>Before current day total call (medium)<\/td><td>Step 6 \u2014 after line usage but before total call count<\/td><td>\ud83d\udfe1 Moderate impact \u2014 load balancing considered first, then quality or cost<\/td><\/tr><tr><td>Before gateway ID (lowest)<\/td><td>Step 7 \u2014 last step before gateway ID tiebreaker<\/td><td>\ud83d\udfe2 Weak impact \u2014 quality or cost only breaks ties between otherwise equal gateways<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\ud83d\udca1 <strong>Configuration tip:<\/strong> If you want ASR or cost to have a strong influence on gateway selection, use &#8220;Before line usage&#8221; (the highest position). If you want load balancing to be the primary factor with quality or cost as a secondary consideration, use &#8220;Before current day total call&#8221; or &#8220;Before gateway ID.&#8221; The position you choose should align with your business strategy: quality-driven operators should place ASR at the highest position in the VOS3000 ASR cost routing order, while cost-driven operators should place rate sorting at the highest position. For more on load balancing behavior, see our <a href=\"https:\/\/multahost.com\/blog\/vos3000-call-routing\/\">call routing guide<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udee1\ufe0f-common-asr-cost-routing-order-problems-and-solutions\">\ud83d\udee1\ufe0f Common ASR Cost Routing Order Problems and Solutions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u274c-problem-1-asr-sorting-not-taking-effect\">\u274c Problem 1: ASR Sorting Not Taking Effect<\/h3>\n\n\n\n<p>\ud83d\udd0d <strong>Symptom:<\/strong> Real-time ASR calculation is enabled and showing values for gateways, but the routing selection does not appear to prefer higher-ASR gateways.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>Cause:<\/strong> The most common cause is that SS_GATEWAY_ASR_ROUTE_SORT_CONFIG is set to a low-priority position (e.g., &#8220;Before gateway ID&#8221;) while another sort criterion at a higher position is dominating the gateway selection in the VOS3000 ASR cost routing order. Another common cause is that not all gateways have ASR calculation enabled \u2014 gateways without ASR data are sorted before ASR-enabled gateways.<\/p>\n\n\n\n<p>\u2705 <strong>Solutions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udd27 Verify SS_GATEWAY_ASR_ROUTE_SORT_CONFIG is set to &#8220;Before line usage&#8221; for maximum VOS3000 ASR cost routing order impact<\/li>\n\n\n\n<li>\ud83d\udcca Ensure all production gateways have &#8220;Real time computing asr&#8221; enabled in their Additional settings<\/li>\n\n\n\n<li>\ud83d\udccb Check that gateway priority numbers (Step 4) are not overriding the ASR sort<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u274c-problem-2-cost-routing-selects-low-quality-gateways\">\u274c Problem 2: Cost Routing Selects Low-Quality Gateways<\/h3>\n\n\n\n<p>\ud83d\udd0d <strong>Symptom:<\/strong> Calls are being routed through the cheapest gateways, but those gateways have poor ASR, leading to high call failure rates and long PDD from failover attempts.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>Cause:<\/strong> SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG is at a higher position than ASR_ROUTE_SORT_CONFIG, or FEE_RATE_ROUTE_BEFORE_ASR is On at the same position, causing cost to always win over quality.<\/p>\n\n\n\n<p>\u2705 <strong>Solutions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udd27 Swap the positions \u2014 put ASR at &#8220;Before line usage&#8221; and Rate at &#8220;Before current day total call&#8221;<\/li>\n\n\n\n<li>\ud83d\udcca Set SS_GATEWAY_FEE_RATE_ROUTE_BEFORE_ASR = Off to give ASR the tiebreaker<\/li>\n\n\n\n<li>\ud83d\udccb Consider using <a href=\"https:\/\/multahost.com\/blog\/vos3000-profit-margin-complete\/\">profit margin<\/a> settings to automatically exclude gateways where the margin is too thin<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u274c-problem-3-all-calls-going-to-same-gateway-despite-multiple-routes\">\u274c Problem 3: All Calls Going to Same Gateway Despite Multiple Routes<\/h3>\n\n\n\n<p>\ud83d\udd0d <strong>Symptom:<\/strong> Multiple gateways are configured for a destination, but almost all calls go to the same gateway, causing overload on that gateway while others are underutilized.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>Cause:<\/strong> The sort configuration creates a strong preference for one gateway that consistently wins at the highest-priority sort step. If ASR is at the highest position and one gateway has significantly higher ASR than others, that gateway will receive nearly all traffic.<\/p>\n\n\n\n<p>\u2705 <strong>Solutions:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udd27 Move ASR sort to a lower position (&#8220;Before current day total call&#8221;) to allow load balancing more influence<\/li>\n\n\n\n<li>\ud83d\udcca Ensure line limit settings properly distribute traffic across gateways<\/li>\n\n\n\n<li>\ud83d\udccb Review the <a href=\"https:\/\/multahost.com\/blog\/vos3000-gateway-configuration-routing-mapping\/\">gateway configuration<\/a> for line limit and reserved line settings<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udca1-asr-vs-cost-routing-order-best-practices\">\ud83d\udca1 ASR vs Cost Routing Order Best Practices<\/h2>\n\n\n\n<p>\ud83c\udfaf Follow these best practices for optimal VOS3000 ASR cost routing order configuration. The VOS3000 ASR cost routing order is one of the most important routing decisions you will make:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><th class=\"has-text-align-left\" data-align=\"left\">Best Practice<\/th><th class=\"has-text-align-left\" data-align=\"left\">Recommendation<\/th><th class=\"has-text-align-left\" data-align=\"left\">Reason<\/th><\/tr><tr><td>\ud83d\udcca Enable ASR calculation first<\/td><td>Set SS_GATEWAY_ASR_CALCULATE = On before configuring sort order<\/td><td>\ud83d\udd27 ASR sort has no effect without calculated ASR data \u2014 the VOS3000 ASR cost routing order depends on real-time ASR values<\/td><\/tr><tr><td>\u2696\ufe0f Match strategy to business model<\/td><td>Quality-first for retail, cost-first for wholesale in the VOS3000 ASR cost routing order<\/td><td>\ud83d\udcca Aligns routing behavior with revenue priorities<\/td><\/tr><tr><td>\ud83d\udccb Test before deploying<\/td><td>Change sort configuration during low-traffic periods<\/td><td>\ud83d\udd04 Sort order changes can dramatically shift traffic patterns<\/td><\/tr><tr><td>\ud83d\udcca Monitor after changes<\/td><td>Track ASR, PDD, and margin for 24\u201348 hours after VOS3000 ASR cost routing order configuration change<\/td><td>\ud83d\udcc8 Verify the routing strategy produces expected results<\/td><\/tr><tr><td>\ud83d\udd27 Set proper switch limit<\/td><td>SS_GATEWAY_SWITCH_LIMIT = 3\u20134 as safety cap \u2014 prevents runaway failover regardless of VOS3000 ASR cost routing order<\/td><td>\ud83d\udee1\ufe0f Prevents runaway failover regardless of sort order<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\u2753-frequently-asked-questions\">\u2753 Frequently Asked Questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2753-what-is-the-default-value-of-ss-gateway-asr-route-sort-config\">\u2753 What is the default value of SS_GATEWAY_ASR_ROUTE_SORT_CONFIG?<\/h3>\n\n\n\n<p>\ud83d\udd27 The default value is <strong>&#8220;Before line usage&#8221;<\/strong>, as documented in the VOS3000 2.1.9.07 manual \u00a74.3.5.2 (page 235). This means that by default, ASR quality sorting occurs at Step 5 of the routing algorithm, before line utilization is considered. This is a quality-leaning default that prefers higher-ASR gateways over more-available (less utilized) gateways in the VOS3000 ASR cost routing order. If your business priorities favor cost optimization over quality, you may want to adjust this VOS3000 ASR cost routing order position or change the FEE_RATE_ROUTE_BEFORE_ASR tiebreaker.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2753-what-happens-when-both-asr-and-rate-sort-are-at-the-same-position\">\u2753 What happens when both ASR and Rate sort are at the same position?<\/h3>\n\n\n\n<p>\ud83d\udd04 When both SS_GATEWAY_ASR_ROUTE_SORT_CONFIG and SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG are set to the same position (e.g., both &#8220;Before line usage&#8221;), the SS_GATEWAY_FEE_RATE_ROUTE_BEFORE_ASR parameter determines which sort criterion is applied first. If FEE_RATE_ROUTE_BEFORE_ASR is Off (default), ASR quality sorting is applied first, and then cost sorting is applied within groups of gateways that have the same ASR. If it is On, cost sorting is applied first, and then ASR sorting is applied within groups of gateways that have the same cost. The practical difference in the VOS3000 ASR cost routing order is significant: with ASR-first, the highest-ASR gateway is always tried first regardless of cost; with cost-first, the cheapest gateway is always tried first regardless of quality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2753-does-the-asr-sort-position-affect-gateways-without-asr-calculation-enabled\">\u2753 Does the ASR sort position affect gateways without ASR calculation enabled?<\/h3>\n\n\n\n<p>\ud83d\udcca Yes, the VOS3000 routing sort algorithm gives special treatment to gateways that do not have real-time ASR calculation enabled. According to the routing sort documentation in \u00a74.3.3, &#8220;Routings which disabled real-time computing ASR priory than enabled one.&#8221; This means that gateways without ASR data are sorted before gateways with ASR data at the same sort position. <\/p>\n\n\n\n<p>The rationale is that gateways with unknown quality should be tried before gateways with known poor quality. However, this also means that if you enable ASR for some gateways but not others, the gateways without ASR may receive more traffic than expected, even if their actual quality is poor. For consistent VOS3000 ASR cost routing order behavior, enable ASR calculation for all production gateways.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2753-can-i-configure-different-sort-orders-for-different-destinations\">\u2753 Can I configure different sort orders for different destinations?<\/h3>\n\n\n\n<p>\ud83d\udccb No, the VOS3000 ASR cost routing order parameters SS_GATEWAY_ASR_ROUTE_SORT_CONFIG and SS_GATEWAY_FEE_RATE_ROUTE_SORT_CONFIG are system-level parameters that apply globally to all routing decisions. You cannot set different sort orders for different destinations or prefixes. However, you can influence the effective sort order per destination by configuring gateway priority numbers (Step 4 in the sort algorithm) differently for each destination&#8217;s gateways. <\/p>\n\n\n\n<p>Additionally, you can use the mapping gateway&#8217;s first and second routing strategy (Step 1) to override the normal sort algorithm for specific traffic sources. For advanced routing configuration, see our <a href=\"https:\/\/multahost.com\/blog\/vos3000-routing-optimization\/\">routing optimization guide<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2753-how-do-i-know-if-my-asr-cost-routing-order-is-working-correctly\">\u2753 How do I know if my ASR cost routing order is working correctly?<\/h3>\n\n\n\n<p>\ud83d\udcca To verify your VOS3000 ASR cost routing order configuration, examine the CDR data for calls to a destination served by multiple gateways. If ASR-first routing is configured, you should see that the first-attempt gateway consistently has the highest ASR among all available gateways for that destination. If cost-first routing is configured, the first-attempt gateway should consistently be the cheapest option. You can also use the <a href=\"https:\/\/multahost.com\/blog\/vos3000-gateway-analysis-reports\/\">gateway analysis reports<\/a> in VOS3000 to compare ASR and cost across gateways serving the same destination, and verify that the routing selection aligns with your configured sort order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"\u2753-should-i-use-asr-first-or-cost-first-routing\">\u2753 Should I use ASR-first or cost-first routing?<\/h3>\n\n\n\n<p>\ud83c\udfaf The answer depends on your business model and priorities. Use <strong>ASR-first routing<\/strong> when customer satisfaction and call completion are your primary revenue drivers \u2014 this includes retail VoIP, premium termination, and enterprise SIP trunking. The VOS3000 ASR cost routing order in ASR-first mode ensures the highest quality gateway is always tried first. Use <strong>cost-first routing<\/strong> when per-minute margin is your primary revenue driver \u2014 this includes wholesale termination, carrier-to-carrier traffic, and high-volume commodity routing. The VOS3000 ASR cost routing order in cost-first mode always selects the cheapest gateway. <\/p>\n\n\n\n<p>Many operators use a <strong>balanced approach<\/strong> where ASR is the primary sort criterion but cost is considered at the same position (with FEE_RATE_ROUTE_BEFORE_ASR = Off), ensuring that quality is prioritized while cheaper options are preferred among gateways with similar ASR. This balanced VOS3000 ASR cost routing order approach works well for most operators. For personalized routing strategy advice, contact us via <a href=\"https:\/\/wa.me\/8801911119966\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udcde-need-expert-help-with-vos-3000-asr-cost-routing-order\">\ud83d\udcde Need Expert Help with VOS3000 ASR Cost Routing Order?<\/h2>\n\n\n\n<p>\ud83d\udd27 Configuring the VOS3000 ASR cost routing order is one of the most impactful routing decisions you will make for your VoIP operation. The VOS3000 ASR cost routing order directly controls whether your system prioritizes call quality or cost efficiency. Whether you are implementing quality-first routing for a retail service, cost-first routing for wholesale termination, or designing a balanced strategy that optimizes both quality and margin, expert guidance ensures your routing configuration aligns with your business objectives and delivers measurable results. \ud83d\udcca<\/p>\n\n\n\n<p>\ud83d\udcac <strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/8801911119966\" target=\"_blank\" rel=\"noopener\">+8801911119966<\/a> \u2014 Get immediate assistance with VOS3000 ASR cost routing order configuration, VOS3000 ASR cost routing order strategy design, and performance optimization. Our team specializes in VOS3000 routing engine configuration, quality-based routing, and margin optimization for carrier-grade VoIP deployments. \ud83d\udd27<\/p>\n\n\n\n<p>\ud83d\udd17 Explore related VOS3000 routing and quality configuration guides:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/multahost.com\/blog\/vos3000-asr-acd-analysis\/\">VOS3000 ASR ACD Analysis<\/a> \u2014 Complete ASR and ACD monitoring methodology<\/li>\n\n\n\n<li><a href=\"https:\/\/multahost.com\/blog\/vos3000-lcr-least-cost-routing\/\">VOS3000 LCR Least Cost Routing<\/a> \u2014 Cost-based routing configuration<\/li>\n\n\n\n<li><a href=\"https:\/\/multahost.com\/blog\/vos3000-routing-optimization\/\">VOS3000 Routing Optimization<\/a> \u2014 Quality and cost routing optimization<\/li>\n\n\n\n<li><a href=\"https:\/\/multahost.com\/blog\/vos3000-profit-margin-complete\/\">VOS3000 Profit Margin Complete<\/a> \u2014 Margin analysis and optimization<\/li>\n\n\n\n<li><a href=\"https:\/\/multahost.com\/blog\/vos3000-gateway-analysis-reports\/\">VOS3000 Gateway Analysis Reports<\/a> \u2014 Analyzing gateway performance data<\/li>\n\n\n\n<li><a href=\"https:\/\/multahost.com\/blog\/vos3000-system-parameters\/\">VOS3000 System Parameters<\/a> \u2014 Complete system parameter reference<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"\ud83d\udcde-need-call-center-setup-support\">\ud83d\udcde Need Professional VOS3000 Setup Support?<\/h2>\n\n\n\n<p>For professional VOS3000 installations and deployment, VOS3000 Server Rental Solution:<\/p>\n\n\n\n<p>\ud83d\udcf1 <strong>WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/8801911119966\" target=\"_blank\" rel=\"noopener\">+8801911119966<\/a><br>\ud83c\udf10 <strong>Website:<\/strong> <a href=\"https:\/\/www.vos3000.com\" target=\"_blank\" rel=\"noopener\">www.vos3000.com<\/a><br>\ud83c\udf10 <strong>Blog:<\/strong> <a href=\"https:\/\/multahost.com\/blog\">multahost.com\/blog<\/a><br>\ud83d\udce5 <strong>Downloads:<\/strong> <a href=\"https:\/\/www.vos3000.com\/downloads.php\" target=\"_blank\" rel=\"noopener\">VOS3000 Downloads<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><img data-recalc-dims=\"1\" height=\"1024\" width=\"768\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"VOS3000 Gateway Switch Limit, VOS3000 RTP Lock-In, VOS3000 Aggressive Gateway Failover, VOS3000 Busy Stop Switch, VOS3000 real-time gateway ASR, VOS3000 ASR Cost Routing, VOS3000 Prefix Mode Extension\" title=\"\" class=\"lazyload\" data-src=\"https:\/\/i0.wp.com\/multahost.com\/blog\/wp-content\/uploads\/2026\/04\/VOS3000-RTP-Lock-In-VOS3000-Aggressive-Gateway-Failover-1.png?resize=768%2C1024\"><\/td><td><img data-recalc-dims=\"1\" height=\"1024\" width=\"768\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"VOS3000 Gateway Switch Limit, VOS3000 RTP Lock-In, VOS3000 Aggressive Gateway Failover, VOS3000 Busy Stop Switch, VOS3000 real-time gateway ASR, VOS3000 ASR Cost Routing, VOS3000 Prefix Mode Extension\" title=\"\" class=\"lazyload\" data-src=\"https:\/\/i0.wp.com\/multahost.com\/blog\/wp-content\/uploads\/2026\/04\/VOS3000-RTP-Lock-In-VOS3000-Aggressive-Gateway-Failover-1.png?resize=768%2C1024\"><\/td><td><img data-recalc-dims=\"1\" height=\"1024\" width=\"768\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"VOS3000 Gateway Switch Limit, VOS3000 RTP Lock-In, VOS3000 Aggressive Gateway Failover, VOS3000 Busy Stop Switch, VOS3000 real-time gateway ASR, VOS3000 ASR Cost Routing, VOS3000 Prefix Mode Extension\" title=\"\" class=\"lazyload\" data-src=\"https:\/\/i0.wp.com\/multahost.com\/blog\/wp-content\/uploads\/2026\/04\/VOS3000-RTP-Lock-In-VOS3000-Aggressive-Gateway-Failover-1.png?resize=768%2C1024\"><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Master VOS3000 ASR cost routing order with SS_GATEWAY_ASR_ROUTE_SORT_CONFIG. Learn how to configure priority: ASR-first for quality or cost-first for margin optimization.<\/p>\n","protected":false},"author":1,"featured_media":3290,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[9874,9887,9866,9882,9869,9877,9891,9859,9867,9863,9873,9878,9886,9893,9883,9861,9889,9875,9871,9884,9858,9864,9880,9885,9857,9862,6558,9876,9879,9868,9870,8262,9860,9872,9881,4602,9892,3392,9865,2341,6500,9890,9888,3389],"class_list":["post-3306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vos3000","tag-asr-before-line-usage","tag-asr-cost-routing-guide","tag-asr-first-routing","tag-asr-quality-routing-order","tag-asr-route-sort-config","tag-asr-routing-position","tag-asr-routing-sort-position","tag-asr-vs-cost-routing","tag-cost-first-routing-vos3000","tag-cost-routing-priority-vos3000","tag-fee-rate-vs-asr-routing","tag-gateway-asr-sort-configuration","tag-gateway-priority-asr-rate","tag-gateway-quality-cost-tradeoff","tag-gateway-routing-quality-cost","tag-gateway-routing-sort-order","tag-gateway-sort-before-line-usage","tag-gateway-sort-by-asr","tag-quality-based-routing-vos3000","tag-routing-sort-algorithm","tag-ss_gateway_asr_route_sort_config","tag-ss_gateway_fee_rate_route_before_asr","tag-ss_gateway_fee_rate_route_sort_config","tag-vos3000-asr-cost-balance","tag-vos3000-asr-cost-routing-order","tag-vos3000-asr-priority-routing","tag-vos3000-asr-routing-sort","tag-vos3000-cost-based-routing","tag-vos3000-fee-rate-routing","tag-vos3000-gateway-sort-order","tag-vos3000-margin-optimization-routing","tag-vos3000-operation-management","tag-vos3000-quality-vs-cost-routing","tag-vos3000-rate-routing-sort","tag-vos3000-routing-engine","tag-vos3000-routing-optimization","tag-vos3000-routing-parameter","tag-vos3000-routing-priority","tag-vos3000-routing-sort-configuration","tag-vos3000-routing-strategy","tag-vos3000-softswitch-parameter","tag-vos3000-strategic-routing","tag-vos3000-voip-routing-quality","tag-vos3000-wholesale-routing"],"acf":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/multahost.com\/blog\/wp-content\/uploads\/2026\/04\/VOS3000-Aggressive-Gateway-Failover-VOS3000-Busy-Stop-Switch-VOS3000-real-time-gateway-ASR-VOS3000-ASR-Cost-Routing-1.png?fit=1536%2C1024&ssl=1?v=1777207601","jetpack-related-posts":[{"id":1809,"url":"https:\/\/multahost.com\/blog\/vos3000-vicidial-auto-dialer\/","url_meta":{"origin":3306,"position":0},"title":"VOS3000 VICIdial Auto Dialer Solution \u2013 Call Center Important Setup Guide","author":"king","date":"March 13, 2026","format":false,"excerpt":"Complete guide to VOS3000 VICIdial auto dialer solution for call centers. 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